Ten Points runs on two kinds of point, and the difference between them matters.
Reward points recognise positive behaviour, effort or achievement – the everyday moments worth celebrating, and the ones that reinforce what a school actually values. Reflect points are something else entirely: not about punishment, but about encouraging self-awareness after a choice that didn’t go the way a student wanted.
In the classroom view, a teacher taps a student, chooses Reward or Reflect, then picks the value it relates to – the point is awarded instantly, with a small celebration on screen. A comment can be added afterwards for context, either straight away or later from the notification bell, and every point stays editable if a teacher needs to correct it.
The praise always comes first. Reflect exists for the harder moments, but it’s never the whole story.
Both point types are included on every Ten Points plan, from Teacher upwards.