Everything you want to know

Straight, honest answers to the questions we hear most from schools, teachers and families – plus a friendly AI helper for anything we’ve missed.

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These answers are generated by AI from our website, so they can be incomplete or out of date. Please don’t rely on them for anything important – speak to our team for a definitive answer.
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Hi – ask me anything about Ten Points, or start with one of these.

Technical

Can Ten Points connect to our school’s MIS?

Yes – Ten Points connects to your MIS through Wonde, syncing students, staff and classes automatically so nobody keeps two systems in step by hand.

Behaviour

How does Ten Points help schools improve behaviour?

Ten Points helps teachers recognise good choices in the moment, track patterns over time, and give leaders visibility through live reporting.

Data & Security

Is Ten Points GDPR compliant and safe for student data?

Yes. Ten Points Education Ltd processes school data as a Data Processor under UK GDPR, with encryption in transit and at rest and a DPA with every school.

Pricing

How much does Ten Points cost?

Ten Points is priced per student, per year: Teacher from $4.99, Classroom from $6.99 and School from $9.99, billed annually or monthly. Wonde is included.

Wellbeing

How does Ten Points support wellbeing?

Ten Points supports wellbeing through student check-ins, wellbeing journals and real-time insights that help staff spot a change in mood and respond early.

Getting Started

What is Ten Points?

Ten Points is a behaviour and wellbeing platform for schools, bringing recognition, reflection and real-time insight together in one place.

Technical

Does Ten Points give leaders reporting across the school?

Yes – Ten Points brings behaviour and wellbeing data into one live picture, so leaders see patterns across classes and years, not isolated numbers.

Behaviour

Reward vs Reflect points: what’s the difference?

Reward points celebrate positive behaviour and effort. Reflect points help a student think through a choice – not a punishment, but a chance to learn.

Wellbeing

What are Wellbeing Journals?

Wellbeing Journals are short, guided check-ins where students reflect on how they feel – built around their key stage, feeding straight into staff insights.

Getting Started

Who is Ten Points for?

Ten Points is built for teachers, pastoral teams and school leaders who want a clearer, day-to-day view of behaviour, wellbeing and culture.

Getting Started

How do I get started with Ten Points?

Getting started takes minutes: create an account as a teacher or school leader, add your students, and you’re ready to award your first point.

Behaviour

Can teachers log incidents and detentions in Ten Points?

Yes – Ten Points includes incident reporting, detentions and hall passes, so the harder moments are recorded properly without slowing a teacher’s day down.

Wellbeing

Does Ten Points include student surveys?

Yes – Ten Points includes student surveys alongside wellbeing journals, giving schools a wider read on culture beyond day-to-day check-ins.

Behaviour

Does Ten Points include a seating plan tool?

Yes – Ten Points includes a seating planner, along with classroom themes and everyday teaching tools, so behaviour and classroom management live in one place.

Behaviour

What is the House Points system in Ten Points?

House Points let schools run house-based competitions on top of everyday Reward and Reflect points, giving the whole school something to rally around together.