Frequently asked questions
Straight answers to the questions we hear most from schools, teachers, and parents.
Can Ten Points connect to our school’s MIS?
Yes – Ten Points connects to your school’s MIS through Wonde, syncing students, staff and classes automatically so nobody has to keep two systems in step by hand.
How does Ten Points help schools improve behaviour?
Ten Points helps schools improve behaviour by making it easy for teachers to recognise good choices in the moment, track patterns over time, and give leaders visibility through reporting.
Is Ten Points GDPR compliant and safe for student data?
Yes. Ten Points Education Ltd is registered with the UK Information Commissioner's Office (ICO registration ZB716018) and processes school data as a Data Processor under UK GDPR and the Data Protection Act 2018, with encryption in transit and at rest, a named Data Protection Officer, and a Data Processing Agreement in place with every school.
How much does Ten Points cost?
Ten Points is priced per student, per year: Teacher from $4.99, Classroom from $6.99, and School from $9.99 per student per year (billed annually), with monthly billing also available. Every plan includes Wonde integration.
How does Ten Points support wellbeing?
Ten Points supports wellbeing through student check-ins, wellbeing journals and real-time insights that help staff spot a change in mood and respond early.
What is Ten Points?
Ten Points is a behaviour and wellbeing platform for schools, bringing recognition, reflection and real-time insight together in one place.
Does Ten Points give school leaders reporting and insight across the school?
Yes – Ten Points brings behaviour and wellbeing data together into one live picture, so leaders can see patterns across classes and years rather than isolated numbers.
What’s the difference between Reward and Reflect points?
Reward points celebrate positive behaviour and effort. Reflect points help a student think through a choice – not a punishment, but a chance to build self-awareness.
What are Wellbeing Journals?
Wellbeing Journals are short, guided check-ins where students reflect on how they’re feeling – built around their key stage, and feeding straight into staff insights.
Who is Ten Points for?
Ten Points is built for teachers, pastoral teams and school leaders who want a clearer, day-to-day view of behaviour, wellbeing and culture.
How do I get started with Ten Points?
Getting started takes minutes: create an account as a teacher or school leader, add your students, and you’re ready to award your first point.
Can teachers log incidents and detentions in Ten Points?
Yes – Ten Points includes incident reporting, detentions and hall passes, so the harder moments are recorded properly without slowing a teacher’s day down.
Does Ten Points include student surveys?
Yes – Ten Points includes student surveys alongside wellbeing journals, giving schools a wider read on culture beyond day-to-day check-ins.
Does Ten Points include a seating plan tool?
Yes – Ten Points includes a seating planner, along with classroom themes and everyday teaching tools, so behaviour and classroom management live in one place.
What is the House Points system in Ten Points?
House Points let schools run house-based competitions on top of everyday Reward and Reflect points, giving the whole school something to rally around together.
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