Behaviour incident reporting that takes seconds from the class view – and every record reaches your pastoral team with the pattern around it.
Incident systems fail in one of two ways. Either they’re so heavy that teachers save them for the worst days – and the low-level pattern never gets recorded – or they’re so scattered that the head of year assembles each child’s story from emails, corridor conversations and memory. Both ways, the pattern is seen too late.
Logged from the class view
Incident reporting in Ten Points happens in the same screen teachers use all day. When something needs recording, it takes seconds – the incident, the students involved, the detail that matters – and the record goes straight to the pastoral team. Because logging is quick, the low-level incidents get captured too, and it is the low-level incidents that reveal the pattern.
Routed to the people who act
Incidents reach heads of year and pastoral leads as they happen, not at the end-of-week export. Follow-up actions – a detention, a conversation, a watchful eye – attach to the incident, so every record shows what was done about it.
Patterns before they become problems
One incident is a moment. Five in a fortnight is a signal. Ten Points surfaces repeat patterns across students, classes and times of day, so intervention starts before the pattern hardens.
Incidents are for behaviour. When something raises a safeguarding worry, staff raise a concern instead – routed privately to designated safeguarding staff.
At Arcadia Global School in Dubai, incident recording sits directly alongside recognition in the same app – and 94% of all points recorded last year were praise. The hard moments get logged properly precisely because they are not the whole story.
Frequently asked questions
How do teachers report an incident in Ten Points?
Directly from the class view, in seconds. The incident, students involved and details are recorded and routed to the pastoral team immediately.
Can incidents be linked to detentions and follow-up?
Yes. Detentions, actions and notes attach to the incident record, so the full story of what happened and what was done stays in one place.
Do pastoral leads get notified about incidents?
Yes. Incidents reach the right staff as they happen, with oversight across year groups and classes.
Does incident reporting replace positive recognition?
No – it sits alongside it. Ten Points is built recognition-first; at Arcadia Global School, 94% of recorded points are praise.